Royal High Rise Holdings (Pty) Ltd
Effective Date:20/01/2026
Royal High Rise Holdings (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect and process the following information:
1.1 Personal Information
- Full name
- Email address
- Contact number
- Company name
- Job title
- Any information you provide via contact forms, emails, or enquiries
1.2 Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
2. How We Use Your Information
We collect and use personal information for the following purposes:
- To respond to enquiries or requests
- To provide information about our services
- To improve our website and service offerings
- To communicate business-related updates
- To comply with legal or regulatory obligations
We do not sell, rent, or trade your personal information.
3. Lawful Basis for Processing
We process personal information on the following lawful bases:
- Your consent
- Performance of a contract or business engagement
- Compliance with legal obligations
- Legitimate business interests
4. Information Sharing & Disclosure
We may share your information only when necessary:
- With trusted service providers who assist us in operating our website or business
- When required by law or regulatory authorities
- To protect our legal rights
All third parties are required to safeguard your information.
5. Data Security
Royal High Rise Holdings takes reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Misuse
- Disclosure or alteration
While we take strong precautions, no system is completely secure.
6. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyse website performance. You may choose to disable cookies through your browser settings.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Your Rights (POPIA)
You have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Regulator
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Royal High Rise Holdings
Email: info@royalhighrise.co.za